Essential gas replacement work – Birdham Road, Chichester (British Gas)

Essential gas replacement work – Birdham Road, Chichester
We are writing to advise you that following the recent gas escapes on Birdham Road, our engineers
need to carry out emergency gas main replacement work. This work will involve the replacement of
the existing old metal gas pipe with a new plastic pipe that will ensure we can continue to maintain a
safe and efficient gas supply to the local area.
Work will start immediately and is expected to take approximately five weeks to be completed. To
ensure everyone’s safety around our work area, we’ve installed temporary traffic lights between the
Stockbridge Road roundabout and The Meadows housing estate.  We’ll manually control our lights

between 7am and 7pm to keep local traffic flowing.
Gas customers will need to be reconnected to the new gas pipe once installed. To do this, our
engineers will need access to your gas meter and will need to briefly interrupt your gas supply. Our
team will liaise directly with properties affected to make arrangements.
We would like to reassure you that our engineers will be working as quickly and as safely as possible
to complete this work without delay. We appreciate that unplanned work can be disruptive for local
residents and we would like to apologise for any inconvenience.
We would also like to take this opportunity to reassure you that we have working closely with UK
Government and public health bodies to make sure we’re working in line with expert advice during
the coronavirus outbreak. We have extra safety precautions in place to protect our colleagues and
our customers from catching or spreading the virus as we carry out projects. There’s more
information about our coronavirus plans, as well as other ways to contact us, on our website:
sgn.co.uk/coronavirus.
If you’d like to get in touch about our project, you can speak to our Customer Service team on
0800 912 1700*. You can receive this information in other formats or languages by calling our
Careline on 0800 975 1818 or emailing customer@sgn.co.uk.
Thank you for your patience and understanding